StoneRoseProductionsStoneRoseProductions
Legal

Terms and Conditions

The terms that govern your use of StoneRoseProductions and our publishing and distribution services.

Additional terms are being finalized and will be published here. The sections below address performing rights organizations, publishing administration, and royalty collection.

Performing Rights Organizations and Publishing Administration

StoneRoseProductions LLC is a music publishing company responsible for the administration, registration, licensing, and collection of publishing royalties for participating songwriters, composers, and artists, subject to the terms of their applicable publishing agreement.

StoneRoseProductions LLC's primary Performing Rights Organization (PRO) affiliation is with ASCAP (American Society of Composers, Authors and Publishers). Works administered through StoneRoseProductions LLC may be registered with ASCAP for the purpose of tracking, licensing, and collecting applicable performance royalties.

For artists and songwriters whose works are affiliated with BMI (Broadcast Music, Inc.), StoneRoseProductions LLC may administer and collect the publisher's share of applicable publishing royalties under the publishing name Interstate Publishing Collective. Interstate Publishing Collective is utilized for the administration of BMI-affiliated works and does not alter or transfer the songwriter's underlying ownership rights except as expressly provided in the applicable publishing agreement.

All royalty collection and distribution activities are subject to the rules, policies, registration requirements, and payment procedures of the applicable PRO and other royalty-collection organizations. StoneRoseProductions LLC will account for and remit applicable artist or songwriter royalties in accordance with the governing agreement and applicable law.

By enrolling with StoneRoseProductions LLC, members acknowledge and authorize the company to administer their works through the appropriate publishing entity and PRO affiliation as permitted by their agreement.

Publishing Administration and Royalty Collection

StoneRoseProductions LLC ("SRP") may utilize one or more third-party publishing administrators to assist with the registration, licensing, collection, accounting, and international administration of publishing royalties. SRP may change, add, or replace publishing administrators when it determines that doing so will improve the distribution, administration, collection, or availability of royalties. At present, TuneCore is the sole publishing administrator utilized by SRP.

Third-party publishing administrators may receive a commission from the Publisher's Share of royalties collected on behalf of SRP. TuneCore currently receives a percentage generally around 20% of SRP's Publisher's Share, and not the songwriter's Writer's Share. The songwriter/artist retains their 50% Writer's Share and maintains 100% ownership and rights in their compositions, subject to the applicable publishing agreement.

Performance Royalties — Radio, Live Venues, Television & Streams

SRP does not take, reduce, or otherwise control the songwriter's Writer's Share. The applicable Performing Rights Organization ("PRO"), such as ASCAP, BMI, or PRS, pays the songwriter's 50% Writer's Share directly to the songwriter when applicable. SRP collects the 50% Publisher's Share. Where an administrator is used, its commission is generally deducted from SRP's Publisher's Share only.

Mechanical Royalties — Streaming & Downloads

SRP may collect 100% of applicable global mechanical royalties generated by administered compositions for accounting and administration purposes. From those amounts, applicable administrator fees and commissions may be deducted, with SRP retaining no more than the Publisher's 50% share and the songwriter retaining their corresponding 50% share, subject to the governing agreement and applicable royalty rules.

Synchronization Fees — Television, Film & Games

If SRP or one of its publishing administrators pitches, negotiates, or secures a synchronization license, SRP or the applicable administrator may receive a 50% commission of the direct synchronization licensing fee, with the remaining amount payable according to the applicable publishing agreement.

Refund Policy: Fees are generally non-refundable once publishing, distribution, registration, or other substantive processing has begun. See our Refund & Cancellation Policy below for complete terms.

Refund & Cancellation Policy

Effective Date: October 3, 2026

StoneRoseProductions LLC ("StoneRoseProductions," "SRP," "we," "us," or "our") is committed to providing independent artists, songwriters, composers, labels, and other music creators with transparent, accessible, and professionally managed music publishing and digital distribution services.

This Refund & Cancellation Policy explains when payments may be refunded, when services may be cancelled, and what happens to services or releases that have already been submitted, processed, registered, distributed, or administered.

By purchasing a service, submitting an agreement, enrolling in a subscription, or otherwise engaging StoneRoseProductions, you acknowledge and agree to the terms of this policy.

1. General Refund Policy

Unless otherwise stated in this policy or in a specific service agreement, payments for StoneRoseProductions services are generally non-refundable once substantive work or processing has begun.

Because many SRP services involve third-party platforms, copyright registrations, publishing administration, metadata processing, distribution submissions, royalty administration, or other work performed specifically for an artist or catalog, SRP may incur costs or begin providing services immediately following purchase.

However, StoneRoseProductions may issue a full or partial refund when:

  • A service has not yet begun and the request is made promptly after purchase;
  • SRP is unable to provide the purchased service;
  • SRP materially fails to provide the service described at the time of purchase;
  • A duplicate payment was accidentally processed;
  • A payment was made in error and SRP determines that a refund is appropriate;
  • A refund is required by applicable law; or
  • SRP otherwise determines, in its reasonable discretion, that a refund is appropriate.

Nothing in this policy limits any non-waivable rights a customer may have under applicable law.

2. Music Publishing Agreements

StoneRoseProductions may offer music publishing agreements or publishing-related services for a one-time fee.

Because a publishing agreement may require individualized review, administrative preparation, registration, catalog setup, metadata review, and other work, the applicable fee may become non-refundable once SRP has begun substantive work on the agreement or related services.

Before Processing Begins

If a customer requests cancellation before SRP has begun substantive processing, SRP may approve a full refund of the applicable service fee.

After Processing Begins

Once SRP has begun preparing, reviewing, processing, registering, administering, or otherwise performing the purchased publishing service, the fee is generally non-refundable.

If SRP determines that only part of the purchased service has been performed, SRP may, at its discretion, issue a partial refund based on the portion of the service that has not been performed.

Publishing Rights and Royalties

Cancelling a paid service does not automatically terminate a separately executed music publishing agreement, copyright assignment, administration agreement, or other contractual relationship.

Where a customer has entered into a separate written agreement with StoneRoseProductions, termination of that agreement will be governed by the termination provisions contained in that agreement.

3. Digital Music Distribution

Digital distribution services involve the preparation, submission, processing, and delivery of music releases to third-party digital service providers and streaming platforms.

Once a release has been submitted to a distributor, digital service provider, streaming platform, download store, or other third-party service, the applicable distribution fee is generally non-refundable.

This applies even if a third-party platform:

  • Has not yet published the release;
  • Takes additional time to review the release;
  • Requests changes to metadata or artwork;
  • Rejects or delays the release;
  • Removes the release for reasons outside SRP's control; or
  • Experiences technical, administrative, or platform-related delays.

Where SRP or its distribution administrator is responsible for an error that prevents a release from being properly submitted or delivered, SRP will make reasonable efforts to correct the issue. Depending on the circumstances, SRP may provide a correction, resubmission, replacement service, credit, or refund.

4. Annual Digital Distribution Subscriptions

Certain digital distribution services may be offered on an annual subscription basis.

The applicable subscription price, renewal period, and any automatic-renewal terms will be disclosed before purchase.

A customer may cancel an annual subscription before the next renewal date. Cancellation prevents future renewal but does not necessarily result in a refund of the current subscription period.

Unless otherwise stated at the time of purchase, cancellation of an annual distribution subscription generally means:

  • The current subscription remains active through the period already paid for;
  • No additional renewal charge will be made after cancellation;
  • Previously distributed releases may remain subject to the applicable distribution and platform terms; and
  • Cancellation does not automatically remove music from digital platforms.

If an annual subscription automatically renews, SRP will provide the applicable renewal and cancellation disclosures required by law.

5. Cancellation of a Distribution Service

A request to cancel distribution does not necessarily mean that a release will immediately disappear from streaming platforms.

Digital platforms and distribution partners may require processing time to remove or update a release. SRP cannot guarantee a specific takedown timeframe controlled by a third-party platform.

If a customer wishes to discontinue distribution, the customer should submit a cancellation or takedown request through the method provided by SRP.

Unless otherwise agreed, fees already paid for completed or substantially performed distribution services are not refundable solely because the customer later decides to discontinue distribution.

6. Services Already Performed

Refunds are generally unavailable for services that have already been substantially completed.

Examples include:

  • Copyright or composition registration work;
  • Publishing administration setup;
  • Catalog administration;
  • Metadata preparation or correction;
  • Digital release preparation;
  • Distribution submissions;
  • Royalty administration;
  • Account or artist profile setup;
  • Administrative correspondence performed at the customer's request;
  • Release corrections or resubmissions;
  • Licensing or synchronization-related work; and
  • Other customized services performed specifically for the customer.

If SRP has completed only part of a service, SRP may determine whether a partial refund or account credit is appropriate.

7. Third-Party Fees and Services

StoneRoseProductions may use third-party service providers, including music distributors, publishing administrators, performing rights organizations, payment processors, digital service providers, copyright systems, and other platforms.

SRP does not control the policies, processing times, technical requirements, fees, decisions, or availability of third-party providers.

Payments attributable to third-party services, registrations, submissions, processing, or other completed third-party activity may not be refundable by SRP.

Where a third-party provider independently charges the customer, the customer's refund request may need to be directed to that provider.

8. Payment Processing Errors

If you believe you were charged incorrectly, please contact StoneRoseProductions as soon as possible.

Examples include:

  • Duplicate charges;
  • Incorrect amounts;
  • Charges for a service that was not ordered;
  • Technical payment errors; or
  • Other apparent billing discrepancies.

SRP will investigate legitimate billing disputes and, when appropriate, correct the charge or issue a refund.

9. Unauthorized or Fraudulent Transactions

If you believe a transaction was made without your authorization, contact StoneRoseProductions promptly.

SRP may request information reasonably necessary to investigate the transaction. Where appropriate, SRP may coordinate with the payment processor or financial institution involved.

Customers should not initiate a payment chargeback as a substitute for contacting SRP regarding an ordinary refund or cancellation request.

Nothing in this section prevents a customer from exercising rights available through their payment provider or applicable law.

10. Chargebacks

A chargeback or payment dispute initiated through a bank, credit card company, or payment processor may result in the temporary suspension of the account, release, service, or related administrative activity while the transaction is investigated.

If a customer initiates a chargeback for a transaction that was authorized and properly processed, SRP may provide documentation to the payment processor concerning the transaction and services provided.

SRP encourages customers to contact us first so that billing issues can often be resolved directly and efficiently.

11. Refund Method and Processing Time

Approved refunds will generally be issued to the original payment method used for the transaction.

SRP does not generally provide cash refunds or refunds to an unrelated payment account.

Once SRP processes an approved refund, the time required for the refund to appear in the customer's account may depend on the customer's bank, credit card issuer, payment processor, or other financial institution.

SRP is not responsible for delays caused by a customer's financial institution after SRP has initiated the refund.

12. Partial Refunds and Account Credits

In certain circumstances, SRP may offer a partial refund or account credit instead of a full refund.

For example, SRP may consider a partial refund where:

  • Part of a service has been completed;
  • Administrative work has already been performed;
  • Third-party fees have already been incurred;
  • A service is cancelled after processing has begun; or
  • A customer and SRP mutually agree to substitute another service.

An account credit is not guaranteed and will be offered only when SRP determines that it is appropriate.

13. Artist-Initiated Cancellation

An artist, songwriter, composer, label, or other customer may request cancellation of an SRP service at any time by contacting StoneRoseProductions through the designated customer-service or account-support channel.

Cancellation of a service does not automatically terminate:

  • A separately executed publishing agreement;
  • Copyright ownership;
  • Existing royalty obligations;
  • Existing licensing arrangements;
  • Previously completed registrations;
  • Third-party distribution arrangements; or
  • Other contractual obligations.

Those matters will be governed by the applicable agreement or terms associated with the service.

14. Cancellation Does Not Equal Copyright Reversion

Cancelling a subscription, distribution service, or administrative service does not by itself transfer ownership of a musical composition, sound recording, copyright, master recording, or other intellectual property.

Any ownership transfer, copyright reversion, publishing termination, or release of rights must be handled according to the applicable written agreement and applicable law.

15. Distribution Takedowns

Customers may request that SRP remove a release from digital platforms where the applicable distribution arrangement permits removal.

A takedown request may take time to process because SRP and/or its distribution administrator must communicate the request to third-party platforms.

Takedown requests generally do not create an entitlement to a refund of previously paid distribution fees.

Where a release was distributed under an annual plan, cancellation or takedown does not necessarily create a prorated refund for unused time unless SRP expressly agrees otherwise or applicable law requires one.

16. Refund Requests

To request a refund or cancellation, customers should contact StoneRoseProductions through the customer-support method identified on the StoneRoseProductions website.

A refund request should include:

  • Customer or artist name;
  • Email address associated with the account;
  • Order or transaction information, if available;
  • Name of the service purchased;
  • Date of purchase;
  • Reason for the refund or cancellation request; and
  • Any relevant release, catalog, or account information.

Providing complete information helps SRP process requests more efficiently.

17. Review of Refund Requests

Refund requests will generally be reviewed individually.

StoneRoseProductions may consider:

  • The type of service purchased;
  • Whether processing has begun;
  • Whether the service has been completed;
  • Whether third-party services have been used;
  • Whether a release has been submitted or distributed;
  • Whether a contractual relationship has been established;
  • The reason for cancellation;
  • The amount of work already performed;
  • Any applicable service-specific terms; and
  • Applicable law.

Submitting a refund request does not guarantee approval.

18. Company Cancellation or Service Discontinuation

StoneRoseProductions reserves the right to refuse, suspend, discontinue, or cancel a service when reasonably necessary, including where:

  • Information provided by the customer is materially inaccurate;
  • Required ownership or rights cannot be verified;
  • Content violates applicable law or third-party rights;
  • A release does not meet applicable distribution requirements;
  • A customer violates an applicable agreement or terms of service;
  • Fraudulent, abusive, or unauthorized activity is suspected;
  • A third-party provider becomes unavailable; or
  • Continuing to provide the service is not reasonably possible.

When SRP cancels a service for reasons attributable to SRP, SRP will determine an appropriate remedy, which may include a correction, replacement service, account credit, partial refund, or full refund depending on the circumstances.

19. No Guarantee of Commercial Success

Payment for music publishing, administration, or distribution services does not guarantee:

  • Streaming revenue;
  • Sales;
  • Playlist placement;
  • Radio airplay;
  • Sync licensing;
  • Publishing income;
  • Chart performance;
  • Audience growth;
  • Viral exposure;
  • Placement on a particular platform; or
  • Any specific financial result.

StoneRoseProductions provides administrative, publishing, distribution, and related services but does not guarantee that a customer's music will generate income.

20. Changes to This Policy

StoneRoseProductions may update this Refund & Cancellation Policy from time to time to reflect changes in its services, business practices, technology, third-party providers, or applicable law.

The version of the policy in effect at the time of a transaction will generally apply to that transaction, unless a later change is required by law or otherwise expressly applies.

Material changes will be communicated through the StoneRoseProductions website or other appropriate means when required.

21. Applicable Law

This policy will be interpreted together with the applicable StoneRoseProductions service agreement, Terms and Conditions, Music Publishing Agreement, Digital Distribution terms, and other contractual documents governing the customer's particular service.

Nothing in this policy is intended to waive or restrict rights or remedies that cannot legally be waived under applicable federal or state law.

22. Contact StoneRoseProductions

Questions regarding refunds, cancellations, subscriptions, distribution takedowns, or billing should be directed to StoneRoseProductions through the customer-support contact information provided on the StoneRoseProductions website.

StoneRoseProductions LLC
Charlotte, North Carolina
United States

Important Notice Regarding Automatic Renewals

Where StoneRoseProductions offers a service that automatically renews, the applicable checkout page and/or agreement will identify the renewal period, applicable charge, renewal terms, and method for cancelling the subscription.

Customers may cancel an automatically renewing service using the cancellation method provided by StoneRoseProductions.

Cancellation of an automatically renewing service generally prevents future renewal charges but does not automatically entitle the customer to a refund for a period that has already been paid for or for services that have already been provided, except where otherwise stated in the applicable service terms or required by law.

Artificial Intelligence Terms of Use

Effective as of May 6, 2026

Acceptance of the Terms of Use. This Artificial Intelligence Terms of Use ("Terms") is made effective as of May 6, 2026 by and between you ("User") and StoneRoseProductions LLC ("Company"). By accessing and using our artificial intelligence service ("Service"), the User acknowledges that the User has read, understood, and agreed to be bound by the following Terms and the Company Privacy Policy. If the User does not agree to these Terms, the User may not use the Service.

Age Requirements. The User must be at least 13 years or older to use the Service. If the User is under 18, they must have their parent or legal guardian's permission to use the Service.

Use of Services. The User agrees to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. By using the Service, the User agrees not to engage in any activities that:

  • Violate any applicable federal, state, local, or international laws or regulations, including those pertaining to the export of data or software to and from the United States or other countries.
  • Involve the transmission or solicitation of advertising or promotional material, including "junk mail," "chain letters," "spam," or any similar form of solicitation, unless the User has obtained the Company's prior written consent.
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity, including using email addresses associated with any of the aforementioned parties.
  • Engage in any conduct that limits or inhibits the use or enjoyment of the Service by others or may harm the Company and its users or expose the Company to legal liability.
  • Interfere with or disrupt the functioning of the Service or violate the rights of others.
  • Use the Service to develop machine learning models or related technology.

Content. The insights produced and provided by the Service ("Output") are derived from the processed metadata on the platform ("Input"). Both the Input and Output are collectively referred to as "Content." The responsibility for ensuring that the Content adheres to relevant laws and these Terms rests solely with the User. Before publication, it is advisable to disclose that the Output was generated using artificial intelligence tools. Given the nature of machine learning, the Output may not be exclusive, and the Service might produce similar or identical results for other users.

Intellectual Property. All intellectual property rights related to the Service, including but not limited to software, Content, and trademarks, are owned by or licensed to the Company. Ownership and intellectual property rights of the Service belong to the Company. Ownership and intellectual property rights of the Output belong to the Company. You may not copy, modify, or distribute the Service or its Outputs or reproduce any part of the Service without our prior written consent.

Privacy. The Company believes strongly in the protection of privacy. Any personal information Content and other personal information may be collected and processed through the Service and accessed by the Company. By using the Service, the User is agreeing to the terms of the Company's privacy policy as outlined below.

The Company privacy policy is governed by the following terms:

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your: name, email address, postal address, telephone number, payment and billing information, date of birth (which digital music distributors may request in order to successfully submit and publish content for distribution), artist or writer name, and catalog or release information.

Data Protection. Data collection and the use of data collected by the Services are governed by our internal Data Protection Policy.

Accuracy and Limitation of Liability. The Service is provided on an "as is" basis, and the Company makes no warranties or representations regarding its accuracy, reliability, or suitability for any purpose. The User accepts that the Company is not liable for Content quality failures related to inaccurate data, performance-related failures, or other quality-based issues. The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or in connection with using the Service. The information provided by the Service is intended for general informational purposes only. Any reliance the User places on such information is done so strictly at the User's own risk. The Company assumes no liability or responsibility for any reliance placed on such materials by the User, other users of the Service, or any individuals who may be informed of its contents or the Content.

Indemnification. The User agrees to indemnify and hold the Company harmless from all claims, losses, expenses, and fees, including attorney fees, costs, and judgments that may be asserted against the Company that may result from the act or omission of the User and their employees, agents, or representatives.

Termination. The Company reserves the right to suspend or terminate the User's access to the Service at any time without prior notice for any reason, including but not limited to violation of these Terms.

Amendment. The Company reserves the right to change the Terms from time to time. All changes are effective immediately and apply to all access to and use of the Service. The User's continued use of the Service after such modifications will constitute the User's (a) acknowledgment of the modified Terms and (b) agreement to abide and be bound by the Terms.

Alternative Dispute Resolution. The parties will attempt to resolve any dispute arising out of or relating to this agreement through friendly negotiations among the parties. If the matter is not resolved by negotiation, the parties will resolve the dispute using the below Alternative Dispute Resolution ("ADR") procedure.

If any controversies, claims, or disputes arising out of or relating to this agreement cannot be resolved through negotiation, the parties agree to try in good faith to settle the dispute by mediation in accordance with any statutory rules of mediation. If mediation is unavailable or unsuccessful in resolving the entire dispute, any outstanding issues will be submitted to final and binding arbitration under the rules of the American Arbitration Association. The parties shall select a mutually acceptable arbitrator knowledgeable about issues relating to the subject matter of this agreement. The arbitrator's award will be final, and any court with proper jurisdiction may enter judgment upon it. During the continuance of any arbitration proceeding, the parties shall continue to perform their respective obligations under this agreement.

Governing Law. All matters relating to the Company and these Terms and any dispute or claim arising therefore or related thereto shall be governed by and construed in accordance with the laws of North Carolina.

Entire Agreement. These Terms constitute the entire agreement between the User and the Company with respect to the Services and, without prejudice to the Company data and privacy policies, supersedes all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Services.

Headings. Headings used in these Terms are provided for convenience only and shall not be used to construe meaning or intent.

Disclaimer. The Service uses experimental technology, and the User should use discretion before relying on, publishing, or using Content generated by the Service. The information provided by the Service is intended for general informational purposes only. The Company makes no guarantees regarding the accuracy, completeness, or usefulness of this information. The Company assumes no liability or responsibility for any reliance placed on such materials by the User, other users of the Service, or any individuals who may be informed of its contents.

StoneRoseProductions LLC welcomes the User's questions or comments regarding the Terms.